FAQs - Epic Pass Reservation Questions. However, you are only eligible to rollover your 2019/20 Pass Holder credit if you are eligible for a refund of your 2020/21 pass under Epic Coverage. The pass holder must be present at the resort for pick up. The exclusive reservation window runs Nov. 6 through Dec. 7. These reservations will count toward your Priority Reservation Days for the core season. Q: I bought an Epic Day Pass or other frequency pass product, how many days may I reserve at one time? A:  In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. We will not be selling lift tickets during Early Season. A: Buddy tickets and Ski-With-A-Friend tickets will be available for purchase beginning December 8, 2020. Is it at midnight and if so, what time zone? Choose the pass holders in your household who are going with you. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online). A: Every Epic Day Pass/Ticket or Epic Season Pass Holder will be offered Priority Reservation Days for the Core Season for the number of days of access on each of their passes up to 7 Priority Reservation Days. A: No. Pick the days you want, based on what your pass type allows, Choose the Pass Holders in your account that are going with you, Enter your contact details and press "complete reservation". A: Yes, you can opt out of Auto Renew by calling RMG (866) 764-3829 by September 13, 2020. In order to receive a full refund, you must not have used your pass, reservations must be unavailable on the dates and at the resort you planned to use your pass, and you must submit your refund request by December 7, 2020. With the flexibility of our Epic Day Pass and Whistler Blackcomb Day Pass, guests have the ability to choose the specific number of days they would like to ski for the upcoming season at an attractive savings relative to the price of a lift ticket. Please check border restrictions before making plans. Additionally, general pass holders will be able to make as many  week-of reservations as available, based on capacity and pass access. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. We ask that you only book the days you can actually ski and ride. Q: I bought an Epic Day Pass or other frequency pass product, how many days may I reserve at one time? A: Every Epic Day Pass/Ticket or Epic Season Pass Holder will be offered Priority Reservation Days for the Core Season for the number of days of access on each of their passes up to 7 Priority Reservation Days. Breckenridge inventory will be released on Wednesday, November 11 for its opening day on Friday, November 13. A: No, reservations are non-transferable from Pass Holder to Pass Holder or lift ticket holder, or from one resort to another. If you abuse the system by repeatedly missing or cancelling week-of reservations (or Priority Reservation Days that you booked within 2 weeks of the reservation date), you may lose your reservation privileges for a period of time. A: Thank you for purchasing a pass! These week-of reservations do not reduce your maximum number of 7 Priority Reservation Days. You can book as many week-of days as your pass type and availability allow. Q: How will the reservation system impact my credit from the 2019/20 season? Epic Pass will require advance reservations at all its properties. Q: Why are you implementing a reservation system? Additional information will be provided by early November. Create one now. Q: I bought multiple season pass products, how many days may I reserve at one time? Q: How will the reservation system impact my credit from the 2019/20 season? As an Epic Day Pass/Ticket or Epic Season Pass Holder, you willreceive an early opportunity to reserve up to seven Priority Reservation Days for the core season (Dec. 8 - April 4)before lift tickets go on sale. This is where you will be able to manage or cancel your reservations. Q: I bought my Epic Pass before the reservation system was announced, can I get a refund? The deadline to use your 2019/20 credit toward a 2020/21 season was September 17, 2020. Epic Day Pass / Edge Cards / Multi-Pack Passes: Similar to Season Passes above, you can hold as many reservations as your pass type allows. Q: Will lift tickets be available to ski or ride in the Early Season? Q: If I’m a pass holder and plan to take a Ski & Ride School lesson, should I get a ski reservation before booking my lesson? I queued up at 8 ET / 6 MT. Please note that if you opt out of Auto Renew, you will not receive a rollover of any potential 2019/20 Pass Holder credit. You will not be guaranteed access to use your pass because you booked lodging – you must have a reservation in order to use your pass. In order to provide a safe 20/21 season, we will require all skiers/riders to have a reservation. For an overview of Epic Coverage and to view the Terms & Conditions, click here. A: In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. A: Yes, Buddy tickets and Ski-With-A-Friend tickets will be available for purchase beginning on December 8, 2020. Got my Days I signed in at 8:45am and I had all my reservations at Hunter at around 11:45am. it does say availability subject to change. In addition, Epic Day Pass/Ticket or Epic Season Pass Holders will be able to make as many week-of reservations (or however many days of access are remaining on their pass) within a week of their desired ski or ride day, subject to availability and their pass access at that resort on that day. For your safety, we will be managing how many people are on our mountains this season and implementing a pass holder reservation system. Q: Will daily reservations be required for skiing and riding in the Early Season? Q: I am currently enrolled in Auto Renew; may I opt out? Reservations will be required to access our mountains. Reservations may be spread across multiple resorts or at one resort only, depending on the access of the pass purchased. As a result, you only need to bring your lift ticket as you normally would to access the mountain. Q: I am having trouble accessing my account to reserve my days, what do I do? We will not be selling lift tickets during Early Season. Check the reservation calendar in My Account to see if capacity has opened up. A: In order to give our Auto-Renew pass holders time to learn about this new system and to plan their winter season, you will have until September 13, 2020 to opt out of the Auto Renew program before your down payment charge is made. Pass Holders can now book week-of reservations daily for the following seven days. Please note, if you opted out of Auto Renew, you will not receive a rollover of any potential 2019/20 Pass Holder credit. For the Core Season, with more terrain regularly available, Pass Holders now have an ongoing opportunity to book their week-of reservations. A new day will be available for week-of reservations each night at midnight MST. Q: Do Epic Day Pass/Ticket or Epic Season Pass Holders get first access to reservations? With our Pass Holder reservation system, you can rest assured knowing you will have the space you need when you visit our resorts this winter. Q: Which resorts will require a reservation? A: No, reservations are for a full day of skiing or riding only. A: Pass holders with Early Season skiing access will be able to make a reservation a week prior to the date they want to use their pass. To make that happen, you should ONLY book week-of reservations for days that you plan to use. You will have until September 17, 2020 to utilize your credit towards your 2020/21 pass purchase. Q: I bought my pass before I knew you would need a reservation to use your pass. Pass holders will have exclusive access to make reservations for the Core Season from November 6, 2020 through December 7, 2020 to reserve up to 7 Priority Reservation Days or the number of days available on their pass up to 7 days. Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. We will assess the winter operating plan for the 2021/22 season next year. We operate many of the largest mountain resorts in North America, and for the vast majority of days during the season, we should be able to accommodate everyone who wants to be on our mountains. To make that happen, you should ONLY book week-of reservations for days that you plan to use. Terms and conditions apply. As at other Vail Resorts mountains, a reservation system prioritizing Epic Pass holders will be implemented to limit numbers. You will be able to view real-time availability and make reservations all in one place, by calling RMG (866) 764-3829.Reservations will activate your pass for the selected days; no need to bring anything but your pass toget access to the mountain. Reactions: [email protected] Jersey Skier aka RatherPlayThanWork or Gary. A: All reservations can be viewed and canceled in My Account --> Season Passes --> Click on the + next to Reservations. A: Buddy tickets and Ski-With-A-Friend tickets will be available for purchase in My Account beginning December 8, 2020. As an Epic Day Pass/Ticket or Epic Season Pass Holder, you can make as many week-of reservations during the season as your pass typeand availability allow. A: Your 2019/20 pass holder credit is not impacted by the reservation system. Additionally, the Northeast Tot Pass, Whistler Blackcomb Tot Pass and Stevens Pass 6 & under pass will not require reservations. A: No, you will need to purchase one of our passes to make a reservation to ski or ride on or before December 7, 2020. Q: If I’m a resident of the U.S., may I reserve days in Whistler Blackcomb? No lift tickets will be sold at the ticket window in resort. Once you make a reservation for your maximum number of Priority Reservation Days, you will be deemed to be satisfied with your Priority Reservation Days and no refund will be permitted, other than due to a qualifying Resort Closure or qualifying Personal Event. You will be required to purchase your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts to pick up the ticket. We will be encouraging guests to purchase in advance – though guests can purchase a same day lift ticket online or through our call centers, subject to availability, and then pick up the lift ticket at the ticket window. A: Yes, as long there are reservations available at a resort you can make changes the same day. 4), when can I start booking reservations? These daily lift tickets will only be available during the Core Season if capacity allows at the resort. Q: Will I be able to purchase Buddy or Ski-With-A-Friend tickets this season? A: Pass holders may reserve the same days for everyone listed in the Family/Household by calling RMG (866) 764-3829, as long as there are reservations available for all family members. Planning a big trip? Skier. A: Pass holders may reserve as many Priority Reservation Days as eligible on each pass product purchased per the question above. Pass holders also have exclusive early season access, starting on November 6, as our resorts start to open for the 2020/21 season. Q: Why are you implementing a reservation system? In order to provide a safe 20/21 season, we will require all skiers/riders to have a reservation. Use your Priority Reservation Days to lock it in in advance. Q: I bought my pass before I knew you would need a reservation to use your pass. If you are feeling sick or experiencing symptoms, please cancel your reservation and do not visit our resorts for the safety of our guests and employees. Q: When will I be able to make my reservations for the season? View them here. Q: How can I register friends for Buddy Tickets and Ski-With-A-Friend days? For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online). If you travel to our resort without securing a lift ticket, there is a chance there will be no lift tickets remaining online, and you will be unable to ski that day. A: We are focused on the upcoming winter season and ensuring a safe ski and ride experience. report. Q: I used one of my Priority Reservation Days, may I make a new reservation? A: There will not be a waitlist, however you can check back regularly to see if reservations become available for the day(s) you wish to use your pass. Additional days may be reserved once a day is used to maintain a total of 7 Priority Reservation Days at one time, or up to the maximum remaining days of access on your pass. Reservations will be made available on rolling basis for the next seven days  of skiing, and these reservations do not reduce a general pass holders’ Priority Reservation Days for the Core Season. Myself and my family all have Epic Locals. Cancellations may be performed online at epicpass.com or on our resort sites in your "My Account" profile. For the vast majority of days, we expect that it will not be an issue for anyone to access our mountains– but for your safety, we are not planning for the majority of days, but for every day of the season. Epic Day Pass/Ticket or Epic Season Pass Holders will be able to make as many reservations in Early Season as available, based on capacity and pass access. When you purchase a lift ticket for the 2020/21 season, it is for an exact date at a single resort. Can I rollover my credit to the 2020/21 season? the rona cant end soon enough. Once you make a reservation for your maximum number of Priority Reservation Days, you will be deemed to be satisfied with your Priority Reservation Days and no refund will be permitted, other than due to a qualifying Resort Closure or qualifying Personal Event. While Epic Pass owner Vail Resorts has implemented a reservation system to book ski days in Colorado, this is … You will be required to purchase your Buddy or Ski-With-A-Friend tickets in advance by calling RMG (866) 764-3829 to secure your ticket before traveling to our resorts to pick up the ticket. Core Season week-of reservations can be booked on a rolling basis seven days at a time, meaning you can make a reservation for any date over the next 7 days, so long as there is available capacity. Pass holders will have priority access to book their preferred days during the season, and lift tickets will not go on sale until Dec 8, 2020. Thanks! A: We plan to open all resorts and all terrain as weather, snow conditions and government regulations permit. Please see Epic Coverage Terms and Conditions for more information. See the Above Pass holder Reservation System info to view details. The booking window for Priority Reservation Days will open Nov. 6 and will be exclusive to pass holders until Dec. 7. The earlier you cancel your reservation, the more likely that a fellow skier or rider will be able to use your spot to enjoy the mountain. Q: Am I able to reserve days at different resorts? The system was the same for all of Vail’s resorts and once I was in, it was a fairly simple process. Q: What if I do not ski or ride on the day of my reservation? A: Thank you for purchasing a pass! Q: Will all resorts sell daily lift tickets? Q: I bought my Epic Pass before the reservation system was announced, can I get a refund? Cancellations may be performed by accessing your Epic account. We want to provide assurance to our guests that we will do our very best to manage crowding at all times – be it a holiday weekend or the unpredictable powder day. If you need to change your reservation to a different resort, you can cancel your existing reservation and book a new one if there is available capacity. Q: If I want to ski or ride in the Early Season (opening day to Dec 7), when can I start booking reservations? The pass holder must be present at the resort for pick up with their friend. As such, reservations will be required every day of the season at every resort for all pass holders. Epic Pass holders can reserve seven Priority Day Reservations and as many week-of reservations (up to seven) as they want; the Priority Reservations do not count against Week-of reservations. Our goal is to accommodate everyone who wants to ski and ride at our mountains this season. This reservation system is designed to give you peace of mind knowing that you will have the space you need to feel safe and physically distance, no matter what day you visit. Q: Do I have to make a reservation to be able to use my pass? You will still have Epic Coverage due to a qualifying Resort Closure or qualifying Personal Event. You can reserve as many days as your pass type and availability allow. If you choose not to opt out, your initial down payment of $49 (plus any donations elected) will be charged on September 15, 2020. During this window, there will be no daily lift tickets sold for the Core Season, giving pass holders priority access. A: For the core season, with more terrain regularly available, pass holders now have an ongoing opportunity to book their week-of reservations for seven days ahead. Ikon Pass holders may begin to make reservations on November 9 at selected destinations. Q: Will I need a reservation for night skiing? These reservations will open up on weekly basis throughout the season. For example, if you have a 4-Day Epic Day Pass, you can hold up to four Priority Reservation days. Epic Coverage offers passholders peace of mind in case of closures or unforeseen circumstances. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. Q: When will I be able to make my reservations for the season? As pass holders use their Priority Reservation Days, they can book additional reservations, maintaining up to 7 reservations (or however many days of access are remaining on their pass(es)) at a given time. Cancellations may be performed online at epicpass.com or on our resort sites in your "My Account" profile, beginning on Nov 17, 2020. A: Yes. Please check back regularly by calling RMG (866) 764-3829 to learn about any updates regarding our Partner Resorts. A reservation system prioritizing Epic Pass holders will be implemented to limit numbers and ensure that guests will have the space they need while at the resort. If you try to reserve days online with this pass, you may receive an error "NO VALID PASS," this is only because these passes do not require a reservation. Once in, it was smooth. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. Please note that access to Whistler Blackcomb from the U.S. must adhere to any border closures and restrictions by the Canadian government. With the reservation system this season how many MORE people who do not have a reservation will be hiking the terrain parks? A: Once you cancel a reservation, you may immediately rebook a new reservation. Thank you for understanding! Additional information will be provided by early November. For the vast majority of days, we anticipate our mountains will be able to accommodate everyone who wants to ski or ride at our resorts. You can submit a refund request starting early November when more information will be available. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. Q: Can I ski two resorts in the same day? For the vast majority of days, we expect that it will not be an issue for anyone to access our mountains– but for your safety, we are not planning for the majority of days, but for every day of the season. A: If you choose to ride on a day or at a resort where your pass is restricted, or after you have utilized all of your eligible days on a frequency product, you can purchase a daily lift ticket at the pass holder discount rate through the call center, starting December 8, 2020. Week-of reservations in the Early Season and Core Season do not count against your Priority Reservation Days. the Priority Reservation Days you want by Dec. 7 and have not used your pass, you can get a refund with Epic Coverage. The booking window for Priority Reservation Days will open Nov. 6 and will be exclusive to pass holders until Dec. 7. 1 comment. A: For your safety, we are managing on-mountain access this season. Use the Pass Number that was included in your confirmation email when creating your account or you won’t have your pass linked to your new account. For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). A: Every pass holder will be offered Priority Reservation Days for the Core Season for the number of days of access on each of their passes, up to 7 Priority Reservation Days. A: We will be assessing capacity based on a variety of factors to determine the capacity across each of our 34 North American resorts by taking into account factors such as our operating plan, local regulations, weather conditions, size of resort, historic visitation numbers and our own operating experience to estimate of the number of guests we can accommodate for safe physical distancing. A: Yes, pass holders with access to Whistler Blackcomb may make reservations at Whistler Blackcomb. As a result, you only need to bring your lift ticket as you normally would to access the mountain. Can I rollover my credit to the 2020/21 season? A: Lift tickets will go on sale December 8, 2020. A: As part of the introduction of a reservation system, we have updated our Epic Coverage program. When you purchase a lift ticket for this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. We encourage guests to purchase in advance and then pick up the lift ticket at the ticket window. Reservations will be made available on a weekly basis for the upcoming week of skiing, and these reservations do not reduce a general pass holders’ Priority Reservation Days for the Core Season. Would of been nice if Vail resorts had implemented a system where they have you "lock in" your home resort when you purchase your pass for the season, and then say Tuesday morning, just those people have access to reservations for that coming weekend at their home resort, then open the system up to all Epic Passholders Tuesday afternoon for the coming weekend, for reservations at your non … Big Sky “Big Sky Resort is excited to welcome guests back to the resort this winter. Here are some tips to trouble shoot issues with your account: Don't have an account yet? 100% Upvoted. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. If you are considering purchasing the Epic pass (vs) an alternative pass option, go with the latter. Reservations are required to access all resorts covered by the Epic Pass as an effort to limit the transmission of COVID-19 this winter. If you cannot getthe Priority Reservation Days you want by Dec. 7, and have not used your pass, you can get a refundwith Epic Coverage. Q: How can I register friends for Buddy Tickets and Ski-With-A-Friend days? Q: I bought multiple season pass products, how many days may I reserve at one time? If you are unable to connect your pass to your account, use our chat feature online at epicpss.com in the “My Account” section of our website to have one of our pass experts assist you. Uphill access is not available at this resort. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. A: As Pass Holders change their plans, capacity may become available at the resort and on the day you want to ski or ride. I invested into the most expensive Epic pass for no restrictions. Our Commitment to Safety | Know Before You Arrive, As an Epic Pass holder, you get 20% off food, lodging, lessons, rentals, and more, Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards. While the vast majority of our lift ticket products will be available for the 2020/21 season, including Buddy and Ski-With-A-Friend tickets, certain products and product features will not be offered this year, including lift tickets with a duration of 8 or more days and lift tickets featuring multi-resort access. Pass holders will not need to make a separate reservation. A: No, reservations are non-transferable from pass holder to pass holder or lift ticket holder, or from one resort to another. A: All pass holders should book their reservations to align to their vacation stay. Additional days may be reserved once a day is used to maintain a total of 7 Priority Reservation Days at one time, or up to the maximum remaining days of access on your pass. Repeat the process to reserve more days at a different resort. The reservation system is designed to provide confidence to our pass holders to know when and where they will be able to use their pass. Q. A: In the Early Season, we assessed terrain availability weekly before releasing reservations. Q: I am currently enrolled in Auto Renew; may I opt out? Call 866-764-3829 for more information. Process, prior to early November when more information coast and really only use for... Runs Nov. 6 – Nov. 13 days may I opt out resort sites, December! 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